Política de frete

Shipping Policy

All orders are processed within 1–3 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking once your order ships.

Shipping options & rates

DHL Express Shipping — Free. Complimentary express shipping on every order.
FedEx International Priority — $9.63. Priority delivery option available at checkout.

Delivery times

Estimated delivery is typically 5–12 business days after dispatch, depending on your destination. Delivery times are estimates and are not guaranteed, as they can be affected by customs, carriers and other factors outside our control.

Customs, duties & taxes

For international orders, any customs duties, import taxes or fees are set by your local customs authority and are the responsibility of the recipient. These charges are not included in the item price or shipping cost.

Tracking

Once your order ships, you'll receive a tracking number by email. If you haven't received tracking within 5 business days, contact us at kvfenterprise@outlook.com.

Lost or delayed orders

If your order is significantly delayed or appears lost in transit, please contact us and we'll work with the carrier to resolve it.

Milano & Melissa is operated by KV FOUNDRY ENTERPRISE LLC, 1007 N Orange St, 4th Floor 5968, Wilmington, DE 19801, United States.

45-Day Returns

Changed your mind? You have 45 days from delivery. Some hygiene items are excluded, see our Return & Refund Policy.

Free Return Shipping

Return shipping is on us, with no restocking fee.

Secure Checkout

Encrypted checkout with all major payment methods.