Fraud & Impersonation
Fraud & impersonation
Fake shops and fake messages copy real brands, and we'd rather you know exactly how to tell the difference.
Where we actually are
We sell from one website only: milanoemelissa.com. Any other domain — a lookalike spelling, a different extension, a site using our product photos — is not us, whatever it claims.
Our only support address is kvfenterprise@outlook.com. Email from any other domain is not from us.
You can verify us independently: we trade as Milano & Melissa and our registered company is KV FOUNDRY ENTERPRISE LLC, Wilmington, Delaware, United States.
What we will never do
- Ask for your full card number, PIN, or online banking password — by email, message, or any other way.
- Ask you to pay by bank transfer, cryptocurrency, gift card, or a payment link sent over social media.
- Call or message you asking for remote access to your computer or phone.
- Ask you to pay an extra fee to "release" a parcel through a link in a text message.
Warning signs on a fake shop
- Discounts far beyond anything reasonable — the whole catalogue at 80% off.
- No working contact address, or a contact form that never gets answered.
- Checkout that pushes you to bank transfer or crypto instead of card.
- Product photos that appear across many unrelated shops.
- A domain registered very recently, with policies copied word for word from elsewhere.
If you think you've been targeted
Email kvfenterprise@outlook.com with anything you can share — the link, the message, screenshots. It helps us get fake sites taken down, and we'll tell you honestly whether the order in question is really ours.
If you've already paid and believe it was a scam, contact your bank or card issuer straight away and ask about a chargeback. You can also report it to the relevant consumer-protection authority in your country.
Milano & Melissa is operated by KV FOUNDRY ENTERPRISE LLC, 1007 N Orange St, 4th Floor 5968, Wilmington, DE 19801, United States.